Yes, download the Instachew Infinity App from the Appstore and login your Instachew account.

To clean the food tray:
Remove the tray by pressing the clips on the other sides. You can wash it by hand or place it in the dishwasher.

To clean the inner food bin:
Remove the bin from the inside of the device, and wash it by hand. Ensure that it is dry before placing it back in the machine

The feeder has a cup measuring system that estimates the grams per cup.. Serving sizes are from 10-80 grams per serving.

Since you initially set up the device at your previous location, you will have to unbind it, reset the device, and go through the connection process again

Follow these steps:
Go to the Instachew app and log in to your account.
In the menu (three strips at the top right corner of the app), click "Device Management". Then, press "Unbind".
Press and hold the "Set" button on the Instachew Smart Pet Feeder for 15 seconds.
Follow the instructions in your Instructions Manual, and you should be connected.

This indicates that there is an issue that you will need to investigate by doing the following:

On the Instachew Infinity App, go to "Instant Feeding" and dispense two or three portions. Wait and see if the notification pops up again. If not, then you have corrected the problem. If you see the notification, then go to step 2.

Manually remove the food bin from inside the feeder. Empty the bin until you have access to the fins. Manually rotate the fins until the jam is clear. Place the bin back in the device and test by dispensing two or three portions. If the problem persists, please contact service@instachew.com. We will gladly provide you with further assistance.

Things need to be considered:

If you moved your Purechew Smart Pet Feeder to a new location, it would need to be connected to the Wi-Fi at the new site. The feeder will need to be set up again.

Someone may have accidentally pressed the "set" button on the device. This will cause it to reset. The feeder will need to be set up again.

In the app, you may have clicked on "Unbind" on the device management page. This will cause your device to unbind from your home connection. It will need to be set up again.

If the ambiance is dark, the camera switches to night mode automatically, and if the ambiance is well lit, the camera will automatically be in HD mode.

The maximum SD Card capacity that the camera can take is 128 GB.
NOTE: Old videos are automatically deleted after 10 days to make room for new ones. One day of recording is about 2.5 to 3 Gb.

The Purechew Smart Pet Feeder takes three Type D batteries.

The parameters set on the App will have an error of about 30 seconds, depending on the timing of the network environment.