Purrclean Smart Litter Box

Product User Manual

What's In The Box

Purrclean ×1
Power Cord ×1
Instruction Manual ×1
Deodorizer ×2
Purrclean Waste Bag Roll ×1

Need your questions answered?

We Got You Covered!

Yes! It can be used for a multi-cat household. The toilet area can fill up to 7L of litter at once and can be clean a minimum of once a week.

The litter box has 12 safety sensors that initiate when a cat enters or leaves the litter box. When a cat approaches the litter box, all sensors stop and allow it to enter. You will get a notification or text message anytime there is activity. The Purrclean Smart Litter Box is only suitable for pets that are at least 6 months old and weigh at least 2.5kgs

Yes, you can use Purrclean manually, and the features on the Application are not accessible.

One bag of 6L of litter can be used for 14 days. The device will also notify you to refill litter through the Instachew Infinity App notifications.

The Purrclean sits on four legs offering stability with a non-slip bump under its feet. The litterbox is 14.51 kg (about 32 lbs). It is also heavier when using litter.

The device is not yet setup on the Instachew Application:
1) Press and hold the lock icon on the digital screen's left side until you hear a prompt.
2) Then press and hold the icon on the digital screen's right side until you hear a prompt.
3) Once complete, open the Instachew App and start the setup process.

Please ensure the below steps are followed prior to connecting:
That your phone's software is up to date.
That you are using the correct App (Instachew infinity)
Tthat you accept all permissions when using the app.

NOTE: On certain Android devices, navigate to your phone's settings, select "Apps," locate the Instachew Infinity App, open its permissions, find "Nearby devices," and grant the permission by selecting "Allow."

The recommended size for a cat to use the Purrclean is between 2.5 kg and a maximum of 16 kg. For safe use, it is mandatory that your cat is at least 6 months old and weighs at least 2.5 kg. The inner dimensions of the litter box are 46 cm wide and 42 cm deep

A silicon layer inside the barrel of the litter box deforms when it rolls and separates waste. This layer solves the issue of soft stools sticking to the inside of the litter box. The layer is detachable so that you can easily clean it. To remove it, remove the litter box lid and take it out.

It is 9 inches, and the entrance hole is also more prominent in diameter.

Any clumping litter, such as bentonite, mixed and tofu litter.

NOTE: No need to change your cat litter habits

Improper Assembly: Ensure that gears and clips are properly aligned.
Cracks or Damage: Regularly check for wear, cracks, or damage
Overflow: Clean the litter box regularly to prevent overflow and ensure sensor functionality.
Incorrect Litter Type: Use the recommended litter type to avoid clogs and ensure proper functioning. (Any clumping litter)
Sensor Malfunction: Keep sensors clean and ensure they are working correctly, follow the user manual for maintenance tips.
Proper Placement: Place the litter box on a flat, stable surface to prevent tipping and leaks.
Warranty and Support: Please contact customer support for persistent issues or defects.

Try removing the drum, placing it back, and making sure that everything is in the right position and the gears and clips are aligned. Most times this prevents the device from working properly

Please also ensure that you are using the provided waste bag, take out the tray, and install the pressure ring correctly

Schedule extra scooping five to six times per day to help with the odor problem.

Additionally, the device will automatically deodorize while it is cleaning, and depending on the situation, frequent deodorization can be performed which will solve the odor issue.

Didn’t find your answer?

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.