SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at .
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - WIX
Our store is hosted on Wix.com, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Wix’s Terms of Service or Privacy Statement at
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Wix to store information about your session (referrer, landing page, etc).
_wix_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_wix_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at .
What information is collected, and how we use it Types of information collected?
Types of information collected
In order to provide our services to you we will ask you for personal information that is necessary for us to successfully provide those services. If you do not provide us with this personal information, we may not be able to provide our products or services to you.
We will only collect the information that is necessary for its specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):
1.Information you provide to us or upload: Instachew account information (e.g. your security related information, name, birthday, gender), or data you may sync with the device you use to access the Instachew portal, information used to create your account or related to your account setup on the Instachew portal, devices you add or information that you send, and feedback.
2.Information related to the handheld device terminal or your SIM card :we may collect information related to the operation of the Instachew handheld device terminal.For example,SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent deice identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on).
3.Location information (only for specific services/functionalities): various types of information on your location. For example, region, country code, city code, mobile network code,mobile country code, cell identity, district name, longitude and latitude information, time zone settings, language settings.
4.Log information : information related to your use of certain functions, apps and websites. For example, cookies and other anonymous identifier technologies, IP address, network request information, temporary messaging history, standard system logs, and crash information.
5.Other information : environmental characteristics value (ECV) (i.e. value generated from Instachew Account ID, phone device ID, connected Wi-Fi ID and location value).
6.Account credentials : information related to your account credentials. For example, password, associated mailbox.etc.
How this personal information can be used
We may use personal information for the following purposes:
1.Providing, processing, maintaining, improving, and developing our goods and/or services to you, and services provided through your device or by Instachew.
2.Communication with you about your device, service, or any general queries, such as updates, device firmware/software updates, customer support, related information, and notices)
3.Conducting marketing related activities, such as providing marketing and promotional materials and updates. For more information on marketing and promotional activities, please refer to the Direct Marketing section below.
4.Analyzing and developing statistical on use of our products and services to better improve our products and services.
5.Storing and maintaining about you for our business operations or legal obligations.
6.Providing local services without communicating with our servers.
Here are more details on how we use your information (which may include personal information):
1.Setting up your Instachew Account.：Personal information collected when creating a Instachew Account or through our mobile devices is used for creating the personal Instachew Account and profile page for the user.
2.Providing location-based services.：When using Instachew and accessing Instachew devices, we may use information about your location to determine the time zone of the device. This will ensure that the device accurately displays the correct time and login service area. It will also optimize user experience by providing services such as advance activation of the corresponding device at a time set by the user. You can turn off this feature at any time by going to device settings or by discontinuing your use of this application.
3.Accessing devices：The authenticity of devices that are operated through the app must be verified. We therefore need to confirm the legal identity of the device by consulting the factory MAC and DID information. In addition, in order to connect the device to the network, it will need to be configured through the app. During configuration, you must enter the corresponding Wi-Fi name and password. This information will only be used to connect the device to the network. The Wi-Fi and password data you enter will be encrypted and stored locally on your device; it will not be uploaded to the server. In addition, you can access the device and delete this information at any time. We also need to analyze the device's IP and network signal in order to determine the optimal network connection method. This will ensure the stability of the device network.
4.Display of device status：This allows you to view the status of the device remotely that you can check at any time whether or not the device is running.
6.Providing push services：Account numbers and IMEI Numbers will also be used for the Instachew push service, which sends device notifications to the user.
7.Verification of user identity：Instachew uses EVC to verify user identities and ensure that hackers or other unverified persons are unable to log in.
8.Collecting user feedback：The feedback you choose to provide is extremely valuable, as it helps us improve the services provided by Instachew. In order to track your feedback, Instachew may use the personal information you provide to contact you and to keep records.
9.Sending notifications：We may occasionally use your personal information to send important notifications, for example, notifications about the status of device malfunctions; your customized device push notifications (which depend on what additional equipment you have purchased); and changes to our terms, conditions, and policies.
With whom we share your information？
We do not sell any personal information to third parties.
In any of the various situations described at the end of the section, you can rest assured that Instachew will only share the personal information in accordance with your consent. Your consent to Instachew will engage sub-processors for the processing of your personal information. Please understand that if, in any of the situations described below, Instachew shares your information with a third-party service provider, Instachew will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. Instachew will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your home jurisdiction.
Sharing with our group and third-party service provider
In order to operate successfully and provide you with the full functionality of our products and services, We may disclose your personal information to other Instachew affiliated companies(these may include communications, social media, technology, or cloud services) or our third-party service providers (our mailing centers, delivery services providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and promotional service providers, and agents representing Instachew) affiliated companies and/or other third parties. Such third-party service providers may process your personal information on Instachew's behalf or for one or more of the purposes listed above.. When using certain mobile applications on our devices, we may share your IP address with third parties in order to provide you with some of the services you requested. If you would no longer wish to allow us to share this information, please contact us by sending an email to .
Information not requiring consent
We may share anonymized information in aggregate form with third parties (such as advertisers on our website) for commercial purposes. We may share trends in common usage of our services, for example, the number of customers in a particular group who purchase certain products or engage in certain transactions.
For the avoidance of doubt, Instachew may collect, use, or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws (to, for example, comply with a subpoena). We may also disclose your information without your consent if we believe in good faith that it must be disclosed in order to protect our rights, your safety, or the safety of others; investigate fraud; or respond to government requests.
Instachew's security measures
1.We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure, or other similar risks, we havewe have put in place reasonable physical, electronic, and managerial procedures to protect the information We collect from you during your use of the Instachew app. We will take all appropriate measures to protect your personal information.For example, When you send information to our home server from your Instachew device or receive information through the same channel, we make sure that it is encrypted using a number of protocols including Secure Sockets Layer (SSL).
2.All of your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity, and we guarantee that your personal information is always protected by the highest level of security. We also guarantee that employees and third-party service providers who provide products and services to you by accessing this information will be held under strict contractual confidentiality obligationsand may be disciplined or terminated if they fail to meet such obligations. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review our information collection, storage, and processing practices, including physical security measures taken in order to prevent any unauthorized access and use.
We will take all feasible steps to protect your personal information. However, you should be aware that the use of the Internet is not always secure, and therefore we cannot guarantee the security or integrity of any personal information when it is transmitted in both directions over the Internet.
3.We will take all practicable steps to protect your personal information. You should, however, be aware that the use of the Internet is not entirely secure, and for this reason. Because of this, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
We will take upon the personal data breach, notifying the breach to relevant supervisory authority or under some circumstances, notifying the personal data breach to the data subjects by complying with applicable laws, including your local data protection legislation.
What you can do
1.You can play your part in safeguarding your personal information by not disclosing your login password or account information to anybody unless such person is duly authorized by you. When you log into Instachew as a Instachew account user, no matter when, and especially if you are using another person's computer or a public Internet portal, you should always log out at the end of the session.
2.Instachew cannot be held responsible for lapses in security caused by third party accesses to your personal information as a result of your failure to keep your personal information private . Notwithstanding the foregoing, you must immediately notify us if any online users access your account without permission or if any other security breaches occur.
Your assistance will help us better protect your personal information.
We retain information we collect about you as long as it is still needed for the purposes we obtained it or as long as it is needed to comply with applicable legal requirements or permissions. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information. If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by Instachew even if the further processing is incompatible with original purposes.
Accessing other features on your device
Our application may need to access certain features on your device, for example, Wi-Fi network status. This information is necessary for these applications to be able to run on your device and for you to be able to interact with them. You can close the application on your device at any time, or you can contact us at to revoke your consent.
1.Turn on or turn off the user experience planning and location access features；
2.Log into or log out of your Instachew account；
3.Access , update, correct, erase or restrict processing；If you previously agreed to let us use your personal information for the purposes described above, you can change your decision at any time by writing us a letter or sending an email to service@Instachew.com.Access , update, correct, erase or restrict processing your persona information
4.If you are a Europe Union user under General Data Protection Regulation (GDPR)：
you have the right to obtain from us the erasure of your personal information. We shall consider the grounds regarding your erasure request and take reasonable steps, including technical measures, if the grounds apply to GDPR.
you have the right to obtain from us the restriction of processing your personal information. We shall consider the grounds regarding your restriction request. If the grounds apply to GDPR, we shall only process your personal information under applicable circumstances in GDPR and inform you before the restriction of processing is lifted.
you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
a structured, commonly used format and transmit the information to another data controller.
Instachew Account can be accessed or changed by using your device to log into your account.
5.Withdrawal of consent：You can submit a request by sending an email to service@Instachew.com, in which you can request to withdraw your consent for us to collect, use and/or disclose any of your personal information that we hold or control. We will process your submission within a reasonable amount time, after which, we will abide by your request and no longer collect, use, and/or disclose your personal information.Please recognize that your withdrawal of consent may result in some legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal information, it may mean that you will not be able to enjoy Instachew comproducts or services.
6.Transfer of personal information outside of your jurisdiction：To the extent that we need to transfer personal information outside your jurisdiction, whether it is transferred to our affiliates (these may include communications, social media, technology, or cloud services) or to third-party service providers,we shall do so in accordance with the applicable laws. In particular, in order to ensure that all such transfers comply with applicable local data protection law, we will implement appropriate security safeguards. You will have the right to be informed of the appropriate safeguards taken by Instachew for this transfer of your personal information. For example, if you choose to use other third-party services available for this product or service (such as Amazon Alexa, Google Assistant, etc.), those third parties may be able to read information about you, information about you may also be transferred to a third-party server outside of your jurisdiction, and you agree to this kind of transfer.Instachew is a China-headquartered company operating globally.As such, complying with applicable laws, We may also transfer your personal data to our third party service providers, who may be located in a country or area outside the area of the European Economic Area (EEA).Whenever Instachew shares personal data originating in the EEA with a third party which may or may not be a Instachew entity outside the EEA, we will do so on the basis of EU standard contractual clauses or any other safeguards provided for in the GDPR. For example, if you choose to use other third-party services available for this product or service (such as Amazon Alexa, Google Assistant, etc.), those third parties may be able to read information about you, information about you may also be transferred to a third-party server outside of your jurisdiction, and you agree to this kind of transfer.
Do I have to agree to all terms and conditions of third parties?
Social media (features) and gadgets
What's new to you?
By complying with GDPR and providing better data privacy protection, we updated the relevant content about users' rights under GDPR, and how we process the personal information for Europe Union users. We also described our data privacy management method additionally.