Prior to adding an Instachew Infinity Compatible Device, make sure to update your phone software, this will ensure that the connection will proceed without any errors.
How to Update Apple IPHONE IOS:
From the Home Screen, tap Settings > General > Software Update.
After the device searches for available software updates, it will display the current version.
Make sure you are connected to Wi-Fi.
If an update is available, tap Download and Install.
After the download has completed, tap Install Now to update.
How to Update ANDROID OS:
Make sure your device is connected to Wi-Fi.
Select About Phone.
Tap Check for Updates. If an update is available, an Update button will appear. Tap it.
Install. Depending on the OS, you'll see Install Now, Reboot and install, or Install System Software. Tap it.