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Why INSTACHEW choses to use 2.4 GHz

Updated: Mar 3, 2023

You may have come across this article because you are finding it hard to connect your Instachew smart devices to your app, or would like to learn more about the differences between 2.4 GHz and 5 GHz. In this article, you will learn about:

  1. The differences between the two frequencies.

  2. The reason INSTACHEW uses 2.4 GHz for their smart products.

  3. How to set up 2.4 GHz connectivity.

The difference between 2.4 GHz and 5 GHz

To clarify, 2.4 GHz and 5 GHz Wi-Fi connectivity come from the same network. Those who have their 5G internet connection will see their same network name, along with a “-5G” beside it.

Now to answer the question “what is the difference between the two?” Well, for starters, 2.4 and 5 GHz operate on different frequencies. The two connections are differentiated by speed and range.

5 GHz is known to be faster and this reasoning is due to what 5 GHz is generally used for. When using 5G connectivity, these are typically used for connections which require high-speed internet connection, for example when streaming videos, online games and downloading or uploading items online.

2.4 GHz is utilized to provide longer range/distance for items that are typically placed further away from your router. This would make the 2.4 GHz frequency an ideal connection for smart products such as, our Instachew products. These connections generally don’t require a lot of data processing, but with 2.4 GHz you are able to move further away from the source of your internet connection, and still remain connected.

Why 2.4 GHz?

The majority of smart connected products in the market (ie. smart doorbells or light bulbs) utilize 2.4 GHz frequencies for connecting to the network. At Instachew, we have decided to go with this standard industry practice for utilizing 2.4 GHz frequency protocols in our smart devices. Using 2.4 GHz frequency actually works great for smart device users as well. While being connected to your 5 GHz signal, have you ever lost connection or had low signal when going a floor or room away from where your Wi-Fi router is located? By using the 2.4 GHz frequency you will notice these issues of device connectivity resolved.

If you are still experiencing poor connection or unable to access your smart devices while being connected to a 2.4 GHz signal (due to being too far away from the router), then we recommend contacting your internet service provider for range extenders.

Note: If you still prefer to use 5 GHz for your phone, you can easily switch the network after connection. Additionally, 2.4 GHz is only required when you initially set up your Instachew smart devices to the network.

How to set up 2.4 GHz

The simplest way to access 2.4 GHz is to contact your internet provider and ask them to set up your home network to include 2.4 GHz, if it has not already been done so.

An alternative way to set up your 2.4 GHz connection is to log into your internet router and enable dual broadcast of both 2.4 and 5 GHz. For further details on how to do this you can refer to the router company’s website or your internet service provider, which supplied you with the router.


For the Instachew smart products, 2.4 GHz is only required when initially connecting your device. Afterwards you can choose between 2.4 and 5 GHz for your handheld devices. We recommend that if you are experiencing slow connectivity to contact your internet service provider for possible range extenders.

How to connect your Instachew Smart Product to the Network:

Click product icon below.


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